Terms of service

Last updated 6 November 2026

Who these terms are with

These terms are between you and Mani Kaur, trading as Mani Kaur Personal Training. Where they say "I" or "me", that's Mani.

Before we start

Before your first session we'll go through my health questionnaire together. Please answer it fully and honestly, and tell me straight away if anything changes, including pregnancy, injury, illness or new medication.

If you have a medical condition, are pregnant or have recently given birth, I may ask you to get the go-ahead from your GP or midwife first.

In any session, stop and tell me if you feel pain, dizziness, chest discomfort or anything that doesn't feel right.

Booking and payment

Prices are shown when you book, or agreed with you in writing before you pay. If you buy a pack of sessions, I'll tell you how long it's valid for before you pay.

Cancelling or moving a session

• Please give me at least 24 hours' notice to cancel or move a session, by phone, WhatsApp, email or through your booking confirmation.
• With less than 24 hours' notice, or if you don't turn up, the session counts as used. I'll make exceptions for genuine emergencies.
• If you're running late, the session still finishes at the booked time.
• If I have to cancel, I'll give you as much notice as I can and either rearrange or refund the session, whichever you prefer.

Online coaching

Online coaching is £200 a month and runs month to month. You can stop at any time by telling me before your next payment date. I don't refund part months.

Because you sign up online or by phone, the law gives you 14 days to change your mind. If you ask me to start within those 14 days and then cancel, you'll only pay for the coaching you've had.

Your programme and results

Your programme is written for you, so please don't share it. Results depend on many things, including consistency, sleep, food and health, so I can't promise a particular outcome. I'll always be honest with you about what's realistic.

Training in Northwood

In-person sessions take place at a gym in Northwood. While you're there, please follow the gym's own rules.

Responsibility

All exercise carries some risk of injury. I plan every session to keep that risk low and I'll always coach safe technique. I'm not responsible for injury or illness caused by health information you didn't share with me, or by ignoring my instructions or your doctor's advice.

Nothing in these terms limits my responsibility for death or personal injury caused by my negligence, or anything else the law doesn't allow me to limit. These terms don't affect your legal rights as a consumer.

Problems and complaints

If something isn't right, please tell me at info@manikaur.fit or on 020 3576 2125 and I'll do my best to sort it out quickly.

Changes and the law

I may update these terms from time to time. The version on this page when you book applies to that booking. These terms are governed by the law of England and Wales.

How I look after your information is set out in my privacy policy.